In focus
KORE Taps 3CLogic to Rebuild Customer Service Around ServiceNow and Voice AI
KORE Group Holdings will deploy 3CLogic's voice-first CX platform inside its ServiceNow CSM environment, replacing fragmented legacy telephony with unified routing, real-time transcription and consolidated reporting. The initial rollout is framed as the foundation for a broader AI expansion aligned with budget initiatives in early 2027.
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