Cognizant announced the formation of the Claude Frontier Capability Group, a dedicated global organization of more than 25,000 professionals committed to delivering Claude for clients. The company said the group is focused on execution excellence, transformation and client success, with the scale to take AI from pilot to production across enterprises' core operations.

The announcement, dated Nov. 10, 2026, also introduced a managed services model for Claude under which Cognizant manages the operation of Claude-powered systems in production on clients' behalf.

A dedicated Claude delivery organization

Cognizant said enterprises have access to frontier AI capability but continue to face challenges in delivering value to the business. The company has built Claude skills throughout its workforce, with more than 44,000 associates in business units and corporate functions already trained or certified on Claude.

The new group is described as a dedicated organization building and running Claude-powered systems inside client businesses. Both the group and the managed services model draw on Cognizant's Frontier workforce model, through which it is developing Frontier Certified Engineers and Frontier Business Operators credentialed directly by frontier-model companies.

“Clients want a partner who will take responsibility for delivery once AI is running inside their business,” said Ravi Kumar S, CEO of Cognizant. "We are putting more than 25,000 of our people on Claude and taking on the job of running it for clients through managed services. That is a significant bet on Claude, and on what enterprises can achieve with it in their core operations."

Paul Smith, Chief Commercial Officer at Anthropic, said: "Every enterprise is racing to bring AI into its organization, but the people with the skills to make it work inside a real business have become the hardest talent to find. Cognizant is working to address that gap, committing more than 25,000 people to help their customers put Claude to work across their businesses."

How the managed services model works

Cognizant said its managed services model supports the operation of Claude in production for clients, combining dedicated talent, licensed access to Claude and Cognizant's own IP, including its AI Delivery Operating System.

According to the company, the model gives clients more predictable AI spend and runs every engagement within enterprise-grade security and governance controls, customized to each client's connectivity, architecture and risk requirements.

Four initial priorities

The group will initially focus on four areas:

  • Redesigning business domains around AI
  • Building and modernizing the systems that support them
  • Operating agents securely at scale
  • Establishing AI-native software engineering as a core delivery capability

For modernization, Cognizant said it brings purpose-built Claude agents that speed the analysis and refactoring of legacy and mainframe code. Together, the company said, these areas take Claude from experiment to enterprise infrastructure.

Client deployments cited

Cognizant said the shift is already underway inside client operations and cited several examples:

  • At a global pharmaceutical manufacturer, Claude-powered shop-floor agents built by Cognizant cut downtime by 35% and reduced troubleshooting time from 90–120 minutes to 10–15 minutes.
  • For a media and entertainment company, Cognizant used Claude to automate requirement data sheet creation, cutting time to market from 3–4 weeks to about 15 minutes.
  • At a North American insurer, Claude-powered automation accelerated campaign brief generation and retirement plan support by 40%–60%.

Certification footprint

Cognizant said it holds more than 26,000 Claude certifications and ranks first globally for Claude Certified Architect: Foundations. The company said it is deploying Claude across its workforce, including corporate functions, engineering and delivery teams, as announced in November 2025.

Cognizant (Nasdaq: CTSH) describes itself as an AI Builder and technology services provider building full-stack AI solutions for clients.