Zetrix AI Berhad, in collaboration with the China Academy of Information and Communications Technology (CAICT), has announced the launch of a Know Your Agent (KYA) service intended to bring greater trust, transparency and accountability to AI agents.

The launch was announced simultaneously at the World Internet Conference in Wuzhen, China, and the ICT Development Forum 2026 in Dubai, United Arab Emirates. TS Wong, Group Managing Director of Zetrix AI, presented the service at the Wuzhen event.

A Framework for Agent Identity

The KYA service introduces a framework that enables AI agents to possess verifiable digital identities linked to businesses or personal users. According to the announcement, it is designed to allow businesses, governments and digital service providers to verify not only the identity of an AI agent, but also who it represents, what it is authorised to do and whether its actions fall within approved limits.

The companies said the service addresses a trust gap as AI agents increasingly access online services and execute transactions, leaving organisations needing a reliable way to distinguish authorised activity from rogue or unauthorised actions. The framework combines verifiable credentials with explicit delegated permissions and checks before protected actions proceed.

"AI is entering a new era where intelligent agents will increasingly make decisions, interact with businesses and execute transactions independently. Greater autonomy must come with greater accountability,“ Wong said. ”The question is no longer just what AI can do, but who is responsible for what it does. Through Zetrix AI's KYA service, we are working towards a future where every AI agent can be identified, every permission can be verified and every action can be traced to an accountable owner."

Permissions, Delegation and Audit Trails

At the centre of the service is the principle that AI agents should be able to act independently, but never without clearly defined authority and accountability. The KYA service will assign each participating AI agent a verifiable digital identity linked to an authenticated individual or organisation.

Owners can establish specific permissions governing what an agent is allowed to do, including which services it can access, what information it can use, who it can transact with and how much it is permitted to spend. As an example, a business could authorise an AI agent to process payments to approved suppliers within a specified spending limit, while requiring human approval for transactions exceeding that amount.

Similarly, an AI agent accessing government or enterprise digital services could be required to demonstrate its identity and authorisation before gaining access to protected information.

The service is also designed to ensure that when an AI agent delegates tasks to another agent, the delegated authority cannot exceed the permissions originally granted. Permissions can be revoked, and signed records of agent activity provide an auditable trail to support accountability.

The KYA service builds on W3C Verifiable Credentials and incorporates AvatarLabs' Agentic Wallet technology to manage digital credentials, verify delegated permissions and maintain evidence of agent activity.

Cross-Border Pilot Planned

The launch includes a planned cross-border pilot involving organisations in the Middle East, Africa, China and ASEAN, subject to confirmation. The pilot will evaluate how agent identity and authorisation can be recognised across jurisdictions while preserving local control over identity systems and trust decisions.

It will explore practical applications in areas such as cross-border trade, digital payments, government services and interactions between autonomous AI agents. A key objective is to demonstrate how AI agents can operate across different national identity ecosystems while respecting local regulatory requirements, data protection considerations and jurisdictional control.

The pilot will evaluate the effectiveness of identity verification, permission enforcement, revocation mechanisms, privacy safeguards and accountability records in real-world cross-border environments.

"As Agentic AI assumes greater responsibilities, the need for KYA services will continue to rise. It is our expectation that this joint service with Zetrix AI will help foster a cross-border trusted network enabling interoperable Agentic AI around the world," said Xiaoyu YOU, Head of International Department, ASTRON network, CAICT.

Standards Submissions Planned

Beyond the launch, the initiative is intended to contribute to international efforts to develop common approaches to identity, trust and accountability for autonomous AI.

Zetrix AI and CAICT plan to jointly submit findings from the cross-border pilot to the International Telecommunication Union's Telecommunication Standardization Sector Study Group 17 (ITU-T SG17), through its Focus Group on Trust and Identity for Humans and Agentic AI (FG-TIDA).

The submissions are expected to include implementation findings, cross-border use cases and recommendations relating to agent identity verification, delegated authority and accountability, subject to the applicable ITU processes. The results of the pilot will also be submitted to the ITU, IEEE and other Standard Development Organizations (SDOs) for consideration in ongoing work on global AI identity and accountability standards.

Background on Zetrix AI

Zetrix AI Berhad, formerly known as MY E.G. Services Berhad, describes itself as working on the deployment of blockchain technology and artificial intelligence for the public and private sectors across ASEAN. Headquartered in Malaysia, the company says it started operations in 2000 as a provider of electronic government services and complementary commercial offerings in its home country. It says it now works on technology transformation in the broader region through its Layer-1 blockchain platform Zetrix, embracing the convergence of Web3, AI and robotics for cross-border transactions, digital identity interoperability and automation solutions.